Question 1

What is LumenX?

Accepted Answer

LumenX is one connected platform for managing an institution. LumenX Admin runs the campus day. LumenX Connect is for parents, teachers, and students. Transport, Admissions, and Careers can be added when you need them.

Question 2

Who can use LumenX?

Accepted Answer

Institution heads, administrators, teachers, parents, students, and transport staff. Schools, colleges, and institute groups that want one shared record instead of scattered spreadsheets and chat groups.

Question 3

What products are included?

Accepted Answer

The public platform includes Admin, Connect, Transport, Admissions, and Careers. Most campuses start with Admin and Connect; the others turn on when needed.

Question 4

What is LumenX Admin?

Accepted Answer

Admin is the office console — students, teachers, parents, attendance, timetable, fees, documents, and day-to-day operations. It is the source of truth for the institute.

Question 5

What is LumenX Connect?

Accepted Answer

Connect is how parents, teachers, and students use the same institute record. Each role sees only what they need — never another role’s screens.

Question 6

What are Admissions and Careers?

Accepted Answer

Admissions handles applications and intake (as a Connect portal). Careers is the hiring and opportunity web app. Admin creates the student or teacher record when someone joins.

Question 7

How do parents see the bus?

Accepted Answer

When Transport is on, Admin assigns students to routes, drivers run the trip in Transport, and parents see trip status in Connect. This website does not claim live GPS tracking.

Question 8

How is pricing calculated?

Accepted Answer

Monthly pricing starts from ₹12 per student. Your campus rate is set for your institute (often ₹12–₹15). You pay whichever is higher: students × that rate, or ₹8,000 minimum — never both. Choose monthly, 6-month, or yearly tenure. Yearly includes 2 months free.

Question 9

Is there a trial?

Accepted Answer

Yes. 60 days of full access after your institute is approved. This website does not take payment. Yearly billing is separate — it includes 2 months free, not a second 60-day trial.

Question 10

Does LumenX take payments on this website?

Accepted Answer

No. Use Book a Demo, Get Started, or Contact to begin. Payment is arranged with our team after approval.

Question 11

How do demos work?

Accepted Answer

Book a Demo from the site and we walk you through the products with your campus in mind. This website does not create a live institute login by itself.

Question 12

How do I get started?

Accepted Answer

Book a demo, open Get Started, or Contact us with your institute details. After verification, a 60-day trial can begin.

Question 13

How do I contact LumenX?

Accepted Answer

Use the Contact page for messages, demos, trials, quotes, and partnerships. Privacy and data requests use the Data Request page and the addresses in our Privacy Policy.

Plain answers about LumenX.

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